SIMPLIFY OPERATIONS, UNLOCK GROWTH

Mitten Systems empowers small businesses and non-profit organizations to streamline their operations, reducing inefficiencies and driving optimal workflow performance.Our mission is to bolster your business continuity with practical, easy-to-deploy solutions that drive sustainable growth.Our services include:

System
Development

Designing customized systems and tools that streamline your operations, support your business functions, and scale as your business grows.

Process Improvement

Enhancing your business efficiency by analyzing and refining your current processes, reducing inefficiencies, and optimizing workflows for better performance.

Technology Integration

Integrating the latest technology solutions into your existing systems, ensuring they work together to enhance productivity and support your business goals.

ALISHA MITTEN
PRESIDENT & OWNER
MITTEN SYSTEMS, LLC

Alisha Mitten leads Mitten Systems, LLC as its President and Owner, where she focuses on streamlining operations for small businesses and nonprofits through system development, process improvement, and technology integration. With over a decade of experience in operations management, Alisha’s passion for entrepreneurship drives her to deliver impactful solutions that foster sustainable growth.

Alisha's career is marked by her ability to lead teams and implement efficient, scalable systems across a variety of business sectors. She has a proven track record of coaching sales teams to exceed their goals, developing CRM platforms that enhance client relationships, and creating reporting structures that drive data-driven decisions. Her extensive experience in opening and managing large-scale venues has equipped her with a unique skill set in operations management, financial oversight, and team development, all of which she brings to her clients at Mitten Systems. Alisha’s commitment to excellence ensures that every project she undertakes results in streamlined processes and enhanced operational success.Alisha holds a Bachelor of Science in Business Administration from The Ohio State University and a Master of Management in Hospitality from Cornell University. Her leadership is characterized by a hands-on style, strong financial acumen, and a commitment to creating user-friendly, impactful systems. At Mitten Systems, Alisha is dedicated to empowering businesses to thrive by simplifying operations and amplifying success.

SERVICES

Mitten Systems specializes in streamlining workflows and implementing technology solutions for organizations with small, dynamic teams. We adopt a holistic approach that considers the intricate interconnections within your systems, ensuring that our solutions enhance your entire business ecosystem.Our comprehensive services include planning and executing digital projects such as CRM and membership management software, website development, call center and help desk design, event registration software, and accounting systems.

SYSTEM DEVELOPMENT

Needs Assessment: We'll help you identify the specific needs and requirements of your organization.System Design: We'll create a blueprint for a new operational system, including workflows, user roles, and data management strategies.Implementation Planning: We'll develop a detailed plan for rolling out the new system, including timelines, resource allocation, and training schedules.Documentation: We'll write user manuals and training materials to support staff in using the new system effectively.

PROCESS IMPROVEMENT

Process Analysis: We'll review existing workflows to identify inefficiencies and areas for enhancement.Identifying Improvement Opportunities: We'll help you pinpoint specific processes that require improvement based on feedback and performance data.Best Practices Research: We'll investigate industry best practices and benchmarks to inform process redesign efforts.Implementation of Changes: We'll develop and execute a plan to implement process improvements, ensuring minimal disruption to operations.Monitoring and Evaluation: We'll establish a system for tracking the effectiveness of changes made and gather feedback for ongoing refinement.

TECHNOLOGY INTEGRATION

Technology Assessment: We'll evaluate current technology tools and platforms to determine their effectiveness and identify gaps.Software Selection: We'll research and recommend software solutions that align with your organization’s goals and budget, such as CRM or project management tools.Integration Planning: We'll create a roadmap for integrating new technology with existing systems, ensuring data consistency and interoperability.Training and Support: We'll provide training sessions for staff on how to use new technology effectively and offer ongoing support during the transition.

Ready to boost efficiency and unlock new growth opportunities for your business?

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